How to Freeze Equifax's The Work Number (TWN) for Overemployment in 2026
Disclosure: Some links in this article are affiliate links. If you click and make a purchase, we may earn a commission at no extra cost to you. This does not influence our editorial recommendations - we only recommend products and services we genuinely believe in. Read our full affiliate disclosure.

In the remote work era, hundreds of thousands of knowledge workers practice Overemployment (OE): working two or more full-time remote jobs simultaneously to multiply their income, accelerate mortgage payoffs, and achieve financial independence.
However, the single greatest operational risk to OE practitioners is Equifax's The Work Number (TWN).
TWN is a massive centralized employment database where millions of corporate payroll providers (ADP, Workday, Paychex) automatically upload your weekly paychecks, job title, and employment dates.
If your prospective second job (J2) runs a routine background check through screening agencies like HireRight or Sterling, an unfrozen TWN will expose that you are still an active employee at J1.
Here is the exact legal procedure to freeze your Work Number in 2026.
Why You Must Freeze Your TWN Profile
| Status | What Background Screeners See | Risk Level |
|---|---|---|
| Unfrozen (Default) | Exact hire dates, active payroll status at J1, salary numbers | π΄ High (J2 sees you never resigned) |
| Frozen (Protected) | "Information Unavailable / Data Frozen by Consumer" | π’ Zero (You supply manual W-2s) |
Step-by-Step Guide to Freezing Your TWN in 2026
Under the Fair Credit Reporting Act (FCRA), Equifax is legally required to freeze your file upon request at no cost.
Method 1: The Online Freeze Portal (Fastest)
- Go to the official Equifax employee portal at theworknumber.com.
- Click Log In > View My Data.
- Create an account or verify your identity using your SSN and date of birth.
- Download your Employment Data Report (EDR). Review which companies have reported your payroll records.
- In your security settings, click Data Freeze and toggle the freeze to Active.
Method 2: Telephone Freeze (Immediate Confirmation)
If the website gives verification errors:
- Call Equifax The Work Number client service directly at 1-866-222-5880.
- Navigate through the automated prompts to Employee Services > Security Freeze.
- Provide your SSN, date of birth, and current residential address.
- Request a permanent employment data freeze.
- The representative will issue a Freeze Confirmation Code / PIN via secure email. Keep this PIN safe; you will need it if you ever choose to temporarily unfreeze your file.
What to Do When a New Employer Asks for Employment Verification
Once your file is frozen:
- The background check company (e.g., Sterling, Checkr) will email you: > "We were unable to verify your past employment electronically. Please provide supporting documentation."
- The Professional Response: Provide a PDF copy of your initial offer letter or your W-2 form from the previous tax year.
- Redact Sensitive Info: Black out your Social Security Number, bank routing numbers, and hourly wage amounts with a black marker or PDF editor before uploading.
- The background screener marks your employment as "Verified" and closes the ticket.
Secondary Databases to Also Freeze
To ensure total privacy, freeze these secondary employment data brokers as well:
- LexisNexis Consumer Report: (
consumer.risk.lexisnexis.com) - Truework: (
truework.com) - EmpInfo: (
empinfo.com)
Frequently Asked Questions
The Work Number is an employment verification database operated by credit bureau Equifax. Over 2.5 million US employers automatically upload employee payroll data, job titles, salary histories, and hire dates to TWN in real time.
Yes! Under the Fair Credit Reporting Act (FCRA), consumers have the absolute legal right to freeze, dispute, and restrict access to their personal employment data reports at zero cost.
When working two remote jobs simultaneously (J1 and J2), background check companies (HireRight, Sterling, First Advantage) pull your TWN record. If unfrozen, J2βs background check will reveal that you are still actively employed and receiving bi-weekly paychecks from J1.
The screening company receives a message stating that the record is frozen. They will simply ask you to provide proof of past employment via W-2 tax forms or recent paystubs with sensitive financial data redacted.

Alex Morgan is the founder and lead editor of RemoGrid. With over six years of hands-on experience in remote operations, cross-border freelance workflows, and AI tool benchmarking, Alex independently tests and audits software platforms to help modern digital workers build sustainable online income streams. He regularly reviews international payment systems (Wise, Stripe, Payoneer, local mobile wallets) and conducts real-world usability benchmarks across AI productivity tools.


